AA every year rip off

[Drift]

Ive been a member for at least 8 years and have only used them twice and never for the Frontera, anyway Ive just got my annual quote.

Two people joint cover
Roadside
Relay
cost £133.50

Now every year I check online and its cheaper if I was a new member, I always phone and they alter the payment to the online price.
This year its the £133.50 renewal but online is £100.12p how can they get away with trying to rip off long standing customers, it makes me so mad, they are getting an earful on the phone this year

[andysd1]

i know what you mean

[FUDDY MUCKER]

Good on you.

Insurance companies are the same, just watch the tv adverts, new customers 25% online discount, 52 days free insurance etc.

They hope that there exsisting customers cant be arsed to chase up there renewals and hope they just stay with them.

The irronic thing is, all these call centre staff have the authority to ammend your quote to a cheaper price with out the need to ask some one more senior.

[Drift]

I know I get the online quote each year and they try and make out they are doing me a favour

[alex]

I upgraded my bank account for 8£ a month and get top RAC cover. Might be worth seeing what you qualify for with your bank. No limits on calls as the covr isnt for you its for the bank too

[Drift]

Ive left the bank sceme, thats how I got the AA first but it cost more after the bank increased the monthy payment so I went back to a basic account and saved a fortune

[Postfinder]

[Sir-Doris]

Not to forget mobile phone companies, they work in a similar fashion. When the contract is up say your switching to another network cause your too expensive and they usually bring the monthly rental down and throw in some bundles.

[Big Dave]

Mobile Phone - paid £35 per month for 18 month contract. Phoned to cancel - same package £10 per month and new phone

Insurance - Renewal quote £425. Comparrison website price £389. Ring and complain price £325

Tesco Breakdown - price £149 (full lot for two cars) for year. Two weeks after buying goes to £75 for year. Ring up and got £75.00 refund.

[Drift]

phoned them up and complained ...... got it for £93 Result

[alex]

Complain more pay less.