Last year we paid £94 for relay and roadside joint cover after phoning them as they wanted £140ish (they do this every year) after I called and asked why new member get it cheaper, its a game I play with them and works all the time.
This year they royally took the urine, the offer,
As you have been a loyal customer for ten years we are upgrading you to a Gold membership status
Very nice I thought
then looked at the quote So off to the phone I toddle, tell them how disgusted I am at the cheek of saying they are giving me a special offer charging close to double the fee for it and then tell them I am off to join the RAC
The guy goes quiet and thinks a bit then offers £94 same as last year, I casually rant a bit and get him down to £80 with all the gold card benefits
I accepted that quote
So never ever ever accept your annual renewing fees for anything until you see what they offer online especially for new customers, if they dont play just leave.....bet they change their mind






