Frontera Technical Support

by **Road Hog** on Tue May 19, 2009 7:41 pm

Wwwoooooooooooooooosssssshhhhhhhhhhhhhhhhh,straight over my head

by **Drift** on Tue May 19, 2009 7:50 pm

Its work, they are quoting a silly price for an add on to the server in Luton to resolve some network issues in the North West and Im not to sure if they are filling us full of crud.

We have had this "Box of Tricks " on loan from Micosoft and the company reckon it costs £200k :shock:

They are removing it on Thursday and it drops us in the deep end on a Citrix system that is pants and not workable.

They wont name the hardware and Im wanting to find out its name or products like it.

by **Road Hog** on Tue May 19, 2009 8:09 pm

Still well beyond me bud,but the very best of luck in your quest :wink:

by **Drift** on Tue May 19, 2009 8:20 pm

They aint screwing me without a fight :evil:

by **Ruathar** on Tue May 19, 2009 11:19 pm

by **Drift** on Tue May 19, 2009 11:23 pm

Ahh the licence cost, thats most likely the killer, that slipped my mind :wink:

It would be fun to throw an alternative at them, but I just cant get them to give us any info on the hardware or software for that matter.

I just want to avoid using Citrix, it works in other departments in our company but runs like a slug with piles slithering over glass in our department.

Cheers for the help though

by **mid77** on Wed May 20, 2009 2:22 am

Probably something like a Juniper or Bluecoat 'WAN Acceleration'/Packet Shaping box (or the like, there are a few of them around - F5 is getting heavily into them these days as well).

As to the price, not entirely sure but we just went down the F5 path and they are not particularly cheap, but 200k sounds a bit steep, even in $AUD. Most of them will run their licensing off bandwidth though so the bigger the pipe, the bigger the cost.

Sorry can't be more help than that.

by **Alchamist** on Wed May 20, 2009 3:55 pm

What makes me laugh is the actual gain provided by these boxes are negligable, however you will pay through the nose.

Any good sysadmin would avoid these kinds of solutions, and instead work on sorting the source of the issue, and not throwing the world's most expensive bandaid at it! 200k buys you quite a few years of a good sysadmin's time! :lol:

by **Drift** on Wed May 20, 2009 6:50 pm

Thats what UI think but I honestly dont think they have the brians to sort it, the box was on loan and the system works great, but it was taken off today and we are back in the crud, it should have been Friday :evil:

Cheers for all your help, I found out more here than our national manager found out in two months, she looked a prat