well ive spent many hours on the phone this week with a nice man from microshaft trying to sort my computer out
the problem iam having with vista is
the firewall packed up
service pack two wont install
now it will not accept any updates or install programs
so the man from microshaft says let me take over your laptop from our end go to microshaft download this file and i will do the rest
the easy assist file i downloaded will not launch

no problem i will email you an action plan follow it and send me the results which i did
he then phones me back the next day we go through the same sh*t has before download easy assist and he will do the rest

it still dont work on my laptop so we use a third party remote access program
i sit back and watch him messing about with my laptop and set about trying to fix the firewall and install service pack two and guess what he didn't fix my laptop so yesterday after another hour fiddling with my laptop from his call centre in India his advice to me was over the weekend back up your files and i will call you Monday and talk you through a format of your hard drive
