The computer would have gone to Mercom in Dorset. They are abbsolutley useless we keep taking the contract from them then giving it them back. Mercom go down to individual component level and nearly every report comes back the same, Unit repaired, no parts required. 10 days is our current average. If your lucky it might temporary work when it comes back ,assuming its not damaged which is another one of Mercom's favorites. Most machines that come back from Mercom useually go back within 2-4 week.
On the bright side come september we will be repairing desktop pc's and all apple products at our state of the art repair centre in newark which is the largest in europe where we currently repair all laptops, tv's, washers, dryers, dishwashers etc. We loose all 3 of our store technicians in the next month as they have been succesfull in getting a job there. We even do repairs for other companys and deliver for alot of our competitors.
Good luck Ste.
Regards Ady
Pics of the motor can be found
hereComment on the motor
here