password problem

trying to open a lenovo laptop but when you enter the password you get the message " the user profile service failed the logon - user profile cannot be loaded"
& so i cant get on it :evil:

Shut the pooter down.
Restart the machine and hit F8 while it's booting up and select advance boot options, then Safe Mode. (You could log on as admin, but i'll assume for this that isn't available to you.
Click on 'what is system restore' and use System restore to roll back your machine.

You don't mention what operating system you have so I've assumed Vista or 7

Let us know how you get on :wink:

yeah sorry box its vista, restore was the next option which is now in process :wink:

looks like thats done the trick [ fingers crossed] thanks for the quick reply box :wink:

pleasure bud

however when i click on computer i now get all this gubbings

& if i click on any of them they show this

All here foggy

http://support.microsoft.com/kb/947215

cheers boxy

just to add that all the gubbings that appears on the computer page is only used when the owner of the lappy is on his works network

they all connect when hes on the works network jim it was only when i was sorting out the password problem i noticed them and thought that their appearance was a further problem but its all up and running ok now :wink: