Hi guys,i thought i would post this as a warning and a fix to the "Code purple" pc error.this happens with Compaq and HP machines,
we have had trouble with our pc unexpentantly no mods or any thing changed,but for some reason our pc wouldn't fire up past the XP loading screen. after numerous calls to pc world,HP and tech guys plus local pc repairers,we had no joy in finding out what was wrong,we couldn't simply restore the OS, as our OS is on the hard drive which we couldn't access.
the problem is with what is called a "tattoo" this is installed at the factory,and what it does is checks the motherboard and hard drive to the system,if the check doesn't tally,then it puts the loading screen into a loop,(what it is supposed to is deter people from adding upgrades).
you can have restore disks tracked down and sent to you but at a cost.
Hp and Compaq were taken to court in USA, over the Tatooing and were told to send customers recovery discs free of charge,but it doesn't apply to the UK.




