security centres been deactavited

[fogman]

my girlfriends sons laptop had a virus ( the name escapes me at the moment but it was something like security premium gold ) i booted it in safe mode, downloaded malwarebytes & ran a scan, the fake security pop up has gone & the laptop runs ok except for the security centre has been turned off & cant be turned back on, the a/v has obviously been disabled as well.

[RatCav]

Restart in safe mode and then manually run your anti-virus .... and tell him not to look a pron sites

[fogman]

i have i have & i have

ive been googling it, its suggested to enter services scroll down to security centre & manually change the settings there but the security centre isnt even listed within services, ive checked on mine & it should be listed but so for some reason its dissapeared

[mega-fronty]

best to reformat it i think or if you have it re-install the OP

[BoxCleva]

Had this on clients PC's loads of times.

It can be removed , but it's a fiddly pain in the proverbial.

Here's a good tutorial.


http://www.fakealerts.com/rogue-antispy ... n-545.html

[fogman]

your not wrong there bc
did all the above then did a file & disc check which failed to repair it so i then returned it to an earlier restore point, then re installed malewarebytes ( the earlier restore point unistalled it of course ) then scanned it again to make sure its clean & hey presto many hours later its all sorted, my blood pressure has of course has gone through the roof

what a cuffle thanks guys

[vauxsqueeks]

Hi,

Glad its sorted now, but for reference you can download the stinger tool from McAfee ( free tool) that is geared up for FakeAlert type infections and is updated at least daily.

Http://stinger.mcafee.com

Finding suspicious files for review by McAfee
Http://getsusp.mcafee.com

System restore was a great concept, but it can also restore viruses back to the PC after the AV has deleted it!
Advice would be to disable it, backup often & update not only your operating system regularly, antivirus updates and applications like adobe, flash, Java etc.

Because the operating system is harder to break into through the front door so to speak, the virus writers find an exploit in an application like Internet Explorer/Firefox etc and use that to get higher privaleges on the computer.

Its easier to break into the house and steel the car keys than to try and bypass the security on the car directly..

Still.. glad its sorted.