SAT NAV problem

[Bearcat]

After the last update my TOM-TOM Go 750 Live will not switch on normally, only after holding down the on/off button for 15 secs (reset) will the start screen appear, and that's as far as it goes, the touch screen does not respond. Any help appreciated

[James Bass]

Can't you revert to a previous update, like you can on a PC?

[Bearcat]

Not sure, maybe when connected to Tom-Tom Home on the computer, I will try it, Thanks,

[alsavs]

Hi Bearcat i have no answer to your problem but this site might be of help. http://www.pocketgpsworld.com

[Big Dav]

There is the reset facility within the menu's but if your touch-screen is goosed you may not be able to access it. Resetting usually wipes all updates, favourites etc - as I found out to my irritation.

[Bearcat]

Thanks guys, I have found a Tom-Tom forum, TOM- TOM Discussion, not sure how it works yet, I'm not to hot on electronic gagets.

[snapper]

Ring up TomTom, if it's under 2 years (might be 1 year) and you still have the recipt they will change it. They will want you to try re-loading the software, or they did with mine last year.

[Bearcat]

Thanks for the help,
Afraid it's over 2 years old ,
After looking on Tom-Tom forum and pocketgpsworld I find this is a common problem since the latest Tom-Tom updates,and there is no solution so far.

[john (smifffy)]

try plugging it in to your pc an put the saved (before update )files back on it

[Bearcat]

Tom-Tom Sat Nav now working, found a fix on a forum, involved removing everything from the device and then updating, the cause was a faulty map update in February. Thanks guys for your help.